80-20 Rule

In business the 80-20 rule's underlying concept is that 80% of your business comes from 20% of your client base. Thus to be highly efficient, you should be devoting 80% of your time and effort to 20% of your client. But that doesn't mean you neglect the other 80% (of your client base) contributing 20%(of your revenue)to your company, because their attrition can net you far less than what you might want to keep. It's a balancing act to maintain a good customer relation cum retention management.

In our social life cum romantic life is say there's also the 80-20 rule. Allow me to elaborate, coz this time the 80-20 applies not solely to one person but 80 to one and 20 to the other and the other way around. Also 80 applies to one parameter and the 20 applies to another parameter and again, vise-versa. Confused? let me explain.

Notice at times we spend so much time (80% of it even more)with a person who, even though spends the same amount of time with us, invests only very little emotion back (20% or even less) and in the same way, we neglect other people, invests 20% of emotion to this people who spends most of their time with us.. Right!! 80% of it. Of course for the aggrieved partner, the assumption is that time = emotion, coz ther is that uncontrollable feeling for the person that you want to spend every waking and sleeping hours with him/her.

This is a simple analogy, were everyone including me is as guilty as sin and a victim as well. But if you will really dig deep and look at the details i think the loop will close, all of us are connected in some way.. some to lesser degree, others to a higher degree, of separation that is. A bizzare love triangle is a case in point.

Guy 1, neglects girl1 though despite being with her invests 20% emotion coz he is non-comital, girl 1 invest 80% of her emotion to guy1 thou she barely sees him (20% of the time), in comes Guy 2, who spends 80% of the time with girl 1, ready and willing to give 100%!!! not only 80% emotional investment to Girl 1, but Girl 1 just can't because her investment (emotionally that is, is already tied to Guy 1). Here's the twist, the link that will close the loop.. what if Guy 1 is gay and is after Guy 2 pala... *snort* *snort*... get what i mean... insert a Girl 2 and complete the loop... wouldn't that be possible? that we are part of a big loop of give-and-take- all-you-can sort of arrangement???

Forgve me that i dissected the human relationship in to a management theory. I just need something to rationalize things coz it's too damn complicated. Actually, it's us, WE, the human race, a billion idiots running around this planet chasing our tail in circles, letting the tail wag the dog that makes life a complicated misery... when life is supposed to be an exciting mystery. KAMOTE!!!!